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@immapPH to go on HD! ISO ad agency/mktg companies for a brand refresh

The Internet and Mobile Marketing Association of the Philippines (IMMAP) officially invites advertising agencies or marketing communications companies who are bona fide members of the organisation to its

CALL FOR CREDENTIALS AND INTENT TO PARTICIPATE

as we re-engineer IMMAP and chart its future through a brand refresh with the following areas part of the winning agency/company’s scope of work:

  • Overall brand strategy aligned with our new mission and vision
  • New corporate identity and official applications including merchandising ideas
  • Web UX design and social content strategy aligned with the new brand strategy
  • Brand relaunch activation ideas
  • Strengthened member value proposition

Interested parties may submit an official letter of intent to participate to the ff:

Danny Eguia, Executive Director
danny.eguia@immap.com.ph
secretariat@immap.com.ph

Pao Peña, Vice President
pao@pauljohnpena.com

Deadline of submission of letter of intent to participate is on 17 February, Fri.

Agencies/companies that are represented in the current Board of Directors and Executive Officers of IMMAP need not participate.

For more information, please contact Pao at 0917 888 1910 / pao@pauljohnpena.com / @pauljohnpena on Twitter.

 

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2011: Tough, victorious, inspiring

I will never be a prominent blogger like some friends I know. I am bad at creating my own content. The best I do is post mobile photos to my Facebook, rarely on Instagram… my Twitter is luckily linked to my Foursquare check-in so that’s a bit of solid content there. Other than that, this blog is virtually a seasonal thing.  
Some excuses:
No time
 
Okay, that’s the only excuse I use. No time. Quite true especially this year which witnessed me swirling about fast. There’s the new job at Burnett which required me to be on top of my game internally and externally. There’s IMMAP which required me to attend meetings at frequent intervals. There’s the drive to make money both for myself and the company I work for. 
 
I didn’t even get to travel this year – not at least the level that I’d want to. This year I had hope to go to Nepal, revisit Europe, see NYC and club in it, and a whole lot more places to seize but left not done. 
 
For all that I learned this year, one that tops my list is opportunity cost. 
 
Opportunity cost is simply the cost of having chosen something over another – what you lose in the course of having chosen one over the other. And this is what I learnt most this year – and which I am now cherishing a lot.
 
Had I not decided to leave Globe, I would have received a generous amount of discretionary and performance bonuses. I would have been able to file my vacation leaves ahead and traveled, bought a new gadget here and there. Maybe bought a bag to replace my one year toddler, my everyday (and already tired)  YSL bag that I got over a year ago in Paris. More money, no problem.
 
But I did. I decided to leave Globe. And there a ripple of effects was born. 
 
Everyday I second guessed myself: can I do this? Can I handle this? I doubted myself if I could really do it. You know, facing clients who think they’re better than you is a problem for someone who has superiority complex. I will not deny it, it takes a lot of patience to listen and swallow your pride granted that you’re not part of the decision, you are the one at the mercy of a decision.
 
Then I always think of my revenue targets. It isn’t my first time to deal with revenues. At least at Globe, I was mandated to manage cost, to manage my expenses not revenues. Over at Zing.vn, I was mandated to bring to market a new service and manage my cost for bringing it to market. At Level Up, I had to manage my revenues, but the revenues were manageable, not crazy. 
 
At Burnett, I woke up with it, I slept with it. I thought: Is this the track to being a general manager? I’ve always wanted to head a company and put everything under my control. I knew it was my training to becoming one. I have a lot of ideas on how to run companies effectively, efficiently, and how to inspire employees around a vision and how to create an atmosphere of friendly competition in order to achieve goals. And I knew this was my training. Something bigger is out there and I have to train for it. 
 
Maybe I am dreaming too much. But this is where it all started: a dream. So be it. 
 
I never thought 2011 would end on such a high note. Two weeks ago, I was doing my revenue tracking and I was literally harassing my leadership team over their revenues. I sent templates and called each of my staff’s attention to how much *more* we needed to generate in a few weeks’ time. Then I got a call from our comptrollership saying that as of that moment we were already hitting 108% of our revenue commitments.
 
I was caught in my own disbelief. 
 
There were tears swelling in my eyes. That was an affirmation of, more than anything, that I could do it…. that I could turn around a company that was swelling with a lot of baggage. That I could inspire, that I could help others become what they want to be from a seven-year hiatus from the industry. That we are alive, we are a real large-sized agency *in* business.
 
So that’s how that story ends. Victorious.
 
Sometimes the opportunity cost is to be feared. I might have earned more had I not left, but the opportunity cost is less valiant when placed in comparo with the higher wave one could ride and risk. 
 
Everyday I face personal challenges that I always promise to rise above. Some caused tears of anger, of pain and of pure stress. But it *is* bliss to see people smiling, people inspired to do and be more. 
 
That is the highest order of commitment for me: to make people win, achieve, and be more. That is my promise in 2012. Nothing less.
 
To the best team, cheers!

It’s going to be an exciting #IMMAP year in 2012!

We just had our elections for officer positions on IMMAP’s Board of Directors hours ago and I am very happy and grateful to have been given the privilege to serve the digital industry as the organisation’s VP.

Politics aside, I really feel that there’s so much opportunity to really connect the organisation to many parts of ecosystem that we have not yet tapped in order for digital to grow profoundly in the Philippines.

My programs (not projects) that I hope the Board will pursue will be my advocacy next year and it has not changed since my speech during the board election last month.

On top of that, together with the rest of the Board and IMMAP’s members, I hope I can help bring the cool and new into 2012. It’s going to be a fun, challenging, and exciting 2012 and I am already beginning to gleam at what possibilities we could and will achieve by December next year.

This year’s Board Officers are:

  • President: Manny Fernando of MyMegamobile
  • Secretary: Roshan Nandwani of BBDO Proximity (welcome to the Board!)
  • Treasurer: Coni Cruz of eLearning edge (welcome to the Board!)

Cheers to an exciting new year. Thank you for the trust, fellow Board members!

Come to IMMAP’s Open Mic Night powered by Pecha-Kucha.org

Just how many words can one pack into 20 seconds? Find out the fun way! On Wednesday, November 10, the Internet and Mobile Marketing Association of the Philippines (IMMAP) will stage the IMMAP Open Mic Night at Craft, the Fort Strip at 7PM.

As IMMAP’s version of the Japanese concoction that is Pecha Kucha Night, this pioneer event promises surprises at every chance.

poster_web3

Pecha Kucha — no, it is not gibberish—loosely means chitchat. This interesting, if not intriguing activity started in 2003 and is now a global activity held in over a hundred countries. In the Philippines, Pecha Kucha Night is a thriving annual event organized by agency creatives.

The process is truly simple: Twenty speakers with twenty slides, twenty seconds per slide. Despite the potential for an utter-sputter mouthful, fret not. As speakers engage the audience with their tales, always expect the unexpected. Count on spontaneity, candor and humor to accompany each fast-breaking slide story. From another angle, the event is merely an exercise at brevity.

Warming up to the event, IMMAP opened the speakers’ line-up to a vote. The results proved eclectic, to say the least. With sixteen voters choice speakers, only four are still up for grabs. The top choices include a sampling of the country’s current trending.

On IMMAP Open Mic Night, check out Yahoo! Philippines ‘Pitong Pinoy’, actress, writer, activist, linguist and environmentalist, Anna Oposa; recent NYSE-lister, Groupon Philippines CEO and yoyo master Pat Cuartero, blogger, SMART Communications consultant, AIM lecturer, UNO magazine tech writer and editor Jayvee Fernandez, Globe Telecom social media manager, blogger and genius Coy Caballes, musician, producer, educator, writer, television personality, workshop facilitator, and activist Jim Paredes, as well as blogger, philanthropist, new media advocate and online community organizer Jay Jaboneta, TV5 head of digital Carlo Ople, founder, as well as CEO and chief creative director of ad agency ideasXmachina Third Tres Domingo.

IMMAP Open Mic Night Pecha Kucha Manila Style

Add to that list managing director, Chimes Digital Marketing Solutions and business director of Wunderman Chay Mondejar-Saputil, Google Inc. Philippines Country consultant Aileen Apolo-de Jesus, founder and CEO of digital storytelling company Ripple 100 Andre Yap, photographer, creative director of The Lighthouse Fashion Studio and AIDS/HIV awareness activist Niccolo Cosme, managing director ABS-CBN Publishing Inc. Ernie Lopez, managing director and CTO of ArcusIT Jojo Colina, Celeste Prize Europe award-winning contemporary artist Nasser Lubay, and Nestle’s top digital executive Ricky Baizas.

Common to Pecha Kucha Night, speakers at the IMMAP Open Mic Night will also use image slides. Keywords of choice for the event are Awesome, Viral, Success, Bits-and-Pieces, Rocks and Bulbs. What the speakers will devise, unearth and invent from that is anybody’s guess.

Hosting IMMAP Open Mic Night is bloggerradio jock and host of TekTok TV – Vince Golangco. Other performances are in the program, so everyone’s in for more treats.

IMMAP likes diversity so being a digital marketeer is not a requirement for entry, so for IMMAP Open Mic Night, it’s free admission for both members and non-members alike.

IMMAP Open Mic Night is an earnest attempt, and with far-reaching kindness and support from major brands, industry affiliates, true friends and volunteers, it’s the green light for this groundswell event.

IMMAP’s Open Mic Night powered by Pecha-Kucha.org

November 10

7:00pm

Craft Fort Strip in Bonifacio Global City.

For more information, check out: immap.com.ph/openmic.

Chicken-and-egg digital conundrums

Stumbled upon this on my Instagr.am newsfeed. I was shocked. Is he really, seriously looking for recruitment leads via Instagr.am? Which makes me ask — did digital do this to him? Or did his behaviour and how he interacts with his world (both online and offline) caused digital to evolve?

Cut to: We were proposing Foursquare to a client. Client rejects how Foursquare was used in the proposal. I requested for the idea to be reconsidered (it’s one of those very few concepts I really like myself, which I would say could be potentially a great case on location marketing and shopper) on the basis of using Foursquare (and other emerging channels) as a competitive advantage ahead of others — competitors and even people themselves.

But Foursquare is relatively small here in the Philippines perhaps due to low ownership of smartphones. Maybe. So when is the perfect time to get into an emerging channel? Is it when a channel still hasn’t hit critical mass but shows great promise? Or is it when people have already settled in as though when newly built condominiums have already been fully sold and filled?

In both these cases, one can argue in favor of either side at any given time because clearly both arguments have merits.

The Instagr.am example above shows quite clearly how people have evolved in terms of how they opportunistically use the social internet to achieve certain tasks and goals. If Instagr.am would give me great recruitment leads, why not? It wouldn’t be as far fetched if we were to think that there would be people curious enough to apply via the photo by leaving their contacts as comments or hearts to the photo. So which changed first – digital or behaviour?

My Foursquare example above shows quite a difficult conundrum to deal with because there is no correct answer to it. Do you start owning a channel while it is still new or when it already has become popular? There are pros and cons for getting into emerging channels.

You get into a channel while it is still fairly new:

  • you get a smaller, niche community
  • no guaranteed success which might be regarded as being an experimental spend
  • But you get to master the channel while you still have the freedom to
  • You also get to scale the service up once numbers hit high notes
  • You also get ahead of competitors; if they copy, people would know

You get into a channel when it already has gained mass adoption:

  • you get numbers by the millions; so better chances of moving the needle
  • quite guaranteed success because of sheer volume
  • But your share of voice just drops dramatically; therefore harder to grab attention vs other players
  • Also quite hard to grab attention away from people’s own friends and networks (of course, their friends and gossip come first before brands!)
  • Doing it commercially when spaces have “arrived” will also require deeper pockets and signature wallets!

This you see is a classic digital conundrum. And our life in digital marketing is peppered with lots of this. Quite appropriately, I think brands have the higher ground on these things. Brands have the power to lead people to channels that are still just emerging and not just follow and do what people do (they watch TV, we do TVCs; they surf the net, we do search). I think because brands are compelling stories in themselves (especially when you stimulate the motivation further with tangible rewards), people would be willing to explore new lands they have not been to before. Brands have the power to influence people which technology to try especially if the technology is worth it and even more worth if I, as a user, get something from it.

The role of digital marketing practitioners is clearer: we have to be very specific on driving why we use digital and for what. I think a lot of digital marketing conundrums fade with very sharp role of digital (or like what HBR calls ‘purpose’) accompanied by very measurable and inspiring targets (not just ‘numbers’ per se). Having both the role of digital and results and at what cost in mind should justify the use of an emerging channel. When all your cards have been laid on the table and you see that the results do not justify the use of a new channel either you got your role of digital or targets wrong or you really just have to let it go. Innovation, after all, only makes sense if it is relevant not only to people but also to business.

The purpose of digital

In the real estate world, there is a saying: “The three considerations that most impact value are location, location, and location.” In the world of social media, they are purpose, purpose, and purpose.

Nothing impacts the success of a social media effort more than the choice of its purpose. Because purpose becomes the cause around which people will rally and be inspired to act, it is also the source of social media’s business value.

What is a good purpose for social media? Would you recognize one if you saw it? And if you could identify a good purpose, would you be able to mobilize a community around it and derive business value from it?

If you’re like most executives (and you’re being honest), probably not.

No wonder most organizations struggle with gaining tangible and significant business value from social media. This single most important criterion for success is also the biggest leadership skill deficiency.

That deficiency often leads to a worst practice we call “provide and pray.” Leaders and managers provide access to a social technology, and then pray that a community forms and that community interactions somehow lead to business value. In most cases, adoption never really materializes; communities may form, but their activity is not considered valuable to the organization.

The lesson? People rarely rally around a technology. Success in social media needs a compelling purpose. Such a purpose addresses a widely recognized need or opportunity and is specific and meaningful enough to motivate people to participate. Every notable social media success has a clearly defined purpose:

Facebook’s core purpose is for people to easily track what their friends are doing.
Wikipedia’s purpose is for the masses to collectively build an online encyclopedia.
LinkedIn’s purpose is for people to leverage their professional networks for employment and hiring.
Yes, some social Web environments have strayed from their original purpose. But they made a name for themselves because they started with a clearly defined and tightly scoped purpose, gained critical mass, and mobilized their respective communities.

Choosing the right purpose is difficult (much harder than providing the technology). It requires a new management approach we call “purpose roadmapping” — planning how to use purpose to engage and sustain productive communities. A purpose road map shows how community collaboration and related business value can evolve over time, and provides critical guidance on the required investments and risks. It also informs all lower-level implementation decisions such as technology selection, content seeding, policy, moderating, and tipping-point marketing.

Purpose is a business decision. And business leaders must get involved in strategically choosing and pursuing the right ones. This is why success with social media is primarily a leadership and management challenge, not a technology issue.

Since I started my career in digital back during when there were not many mavens, I’ve always been passionate about identifying the specific ‘role of digital’ in the marketing mix, in an organisation, in a process, in an operation… This article from HBR echoes the same through what they call ‘purpose.’

I knew I was right. Thankfully.

It’s board election time again

Since I was in grade school, I’ve always dabbled in small scale politics. I ran for election in the first-ever student council election of Don Bosco in 95, did a lot of orgs in high school in lieu of having a school council, and did university politics mainly by running for office and leading a school (political) party for a couple of years. I am a political animal indeed. Really, however, it isn’t politics for politics’ sake. I really believe I could enact change in the little things I do within my spheres.

So IMMAP is holding its annual board elections today. Together with esteemed friends from the industry, I am once again running for a seat. Things like this only make you busier and all for the love of the industry. I think much can still be done to push digital marketing in the Philippines and I hope I add value to it by being on the Board again next year.

I was asked a couple of times if I wanted to be President next year. I wonder. I am sure though that I won’t be elected president by those who will make it to the Board. Looking at the big names on the list, I am certain that they would much rather have somebody else there leading them than someone with not much seniority (pertaining to age) in comparo. I’d like to believe though that I have earned my stripes alright; what I do not have in the discrete number of years in the industry I compensate with how fast I have transformed digital and inspired organisations to adopt a certain way of thinking with regard to digital marketing. If all else fails in wanting to be that leader of the board, I would most gladly embrace my vision for what I could contribute to the industry next year.

I remember last year’s election amongst elected Board directors — from president down to muse, election was a process of nominating one name with everyone’s immediate concurrence as though the election was simply an appointment rite. I wonder how it would be this year. That’s me being presumptuous that I will get to that point. We’ll see.

Some things I would be an advocate for if I get the chance to be part of the Board again:

  1. Self-regulation for digital media campaigns is a must – I don’t wish to head the Ethics committee but I feel strongly about the expertise of IMMAP to lead, evaluate, and regulate its members’ work. Principle of subsidiarity suggests that one specialised task must be given to the one who is an expert of it so others who are not specialists could focus on what they are likewise good at doing.
  2. I’d like to introduce, launch, advocate, push exciting new platforms (whether actual industry platforms or program platforms) where members can showcase their expertise and encourage participation, interaction amongst members in the pursuit of their own business agenda and IMMAP’s as well. Imagine allowing small groups connecting to the country’s biggest VCs who can provide funding, mentoring and industrial backing as an example.
  3. Open dialogue with both members and non-members on industry-level issues; advocate openness amongst players in the industry regardless of whether they are members of IMMAP or not. This openness reinforces the position of IMMAP as the thought leader and catalyst of the broader digital industry in the Philippines. In the end, economics of membership will improve greatly as well.
  4. With these in mind, I would like to propose to refresh IMMAP’s brand so that we could keep up with the fast changing landscape of digital in the Philippines. Doing this will keep us relevant to our various stakeholders.
  5. Lastly, I’d love to reinforce IMMAP’s position in the industry as a thought leader through and beyond the Summit. We love the Summit, but it should not be the only thing IMMAP could be known for.

I only have three minutes to speak later, but I hope I could share this succinctly yet strongly. Besides, my stage fright has never really disappeared. Believe it or not.

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